Claims

In the Event of a Claim…

The Lipscomb & Pitts Claims Team is here to service your claims needs. Facing the unexpected can be a very stressful and confusing experience, but we don’t think reporting an insurance claim should be that way. That is why we want to make your claims experience as simple and convenient as possible.

We never stop working to ensure that our clients enjoy the peace of mind of knowing that they have a trusted partner in the insurance business.

To help make the claims process easier for you, this manual includes basic instructions you may follow when reporting various types of claims. One of the conditions of your insurance agreement requires that you promptly report all claims to your insurance carrier.

We can help you with that process. Our dedicated team of Claims Advisors stands ready to report many types of claims to your insurance carriers on your behalf. Of course, you may also choose to report claims directly to your insurance carrier. Regardless of which path you take, we are prepared to help you every step of the way.

Meet Your Claims Team

Our Claims Team is led by our Senior Claims Counsel, who is a licensed attorney with a background in insurance defense litigation. He leverages a comprehensive set of advocacy skills in order to help protect the interests of business owners and employers with respect to a wide range of insurance claims.

Our Claims Director has a wealth of experience earned over the course of a long career as a Claims Manager and Claims Adjuster. He brings particular expertise to the table in the area of property claims, and he is prepared to leverage that skillset to help ensure that our clients are fully indemnified for their property losses.

Finally, our skilled and dedicated Claims Advisors work tirelessly reporting claims, following up with adjusters, and helping coordinate the Claims Management process for our clients. While our Claims Advisors are typically our clients’ primary point of contact, all the members of our Claims Team are available to our clients at any time.

Michael A. Devore, Esq.
Senior Claims Counsel
Tel: 901-321-1102
michaeld@lpinsurance.com

Our Claims Management Services

• Reporting claims and providing claims handling instructions from the time of the loss
• Maintaining open lines of communication with insurance carriers throughout the life of a claim
• Monitoring the progress of high impact claims
• Following up with adjusters and claims managers to ensure that claims are handled properly
• Identifying and correcting legal issues and claims administration practices that negatively impact claims expenses
• Analyzing open claims and advocating with insurance carriers to close claims when possible
• Coordinating with our Director of Loss Control to develop action plans designed to mitigate claims frequency, claims costs, and claim severity
• Analyzing loss runs and reserve amounts and contacting adjusters and claims managers to advocate for lower reserves when appropriate
• Streamlining the claims process with the carrier
• Advocating for insurance carriers to appoint our clients’ preferred defense attorneys
• Attending claims review meetings with clients upon request
• Advocating for our clients in response to coverage denials
• Providing our clients with regular status updates on impactful claims

INDUSTRY SPECIALIZATION

Insurance is a complicated business. Our dedicated industry experts will work with you to identify potential risks and produce customized solutions to cover them.

Meet the Claims Team

Our Claims Team is led by our Senior Claims Counsel, who is a licensed attorney with a background in insurance defense litigation. He leverages a comprehensive set of advocacy skills in order to help protect the interests of business owners and employers with respect to a wide range of insurance claims.

Our Claims Director has a wealth of experience earned over the course of a long career as a Claims Manager and Claims Adjuster. He brings particular expertise to the table in the area of property claims, and he is prepared to leverage that skillset to help ensure that our clients are fully indemnified for their property losses.

Finally, our skilled and dedicated Claims Advisors work tirelessly reporting claims, following up with adjusters, and helping coordinate the Claims Management process for our clients. While our Claims Advisors are typically our clients’ primary point of contact, all the members of our Claims Team are available to our clients at any time.

Call and ask for one of our professional claims representatives today! 

 (901) 321-1000      Toll Free: (888) 641-3753