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Benefits @ Work: How to deal with workplace stress and not lead to burnout

EPISODE SUMMARY

Melissa Donahue, Director at Concern Employee Assistance Program (EAP), sits down with Lipscomb & Pitts Insurance’s Director of Client Engagement, Betsy Kamler, to discuss workplace stress and how to counteract burnout with feeling empowered to lead within your career.

EPISODE NOTES

Stress in the workplace can have many origins or come from one single event. It can impact on both employees and employers alike. It is generally believed that some stress is okay (sometimes referred to as “challenge” or “positive stress”) but when stress occurs in amounts that you cannot handle, both mental and physical changes may occur.

The majority of employees experiencing burnout will remain at work. Being aware of changes in attitudes and energy can help with early identification. Employees may not realize that they are dealing with burnout and may instead believe that they are just struggling to keep up during stressful times. Stress, however, is usually experienced as feeling anxious and having a sense of urgency while burnout is more commonly experienced as helplessness, hopelessness, or apathy.

Employees may not be aware of the negative impacts on their performance that this can have, such as increased errors or lower productivity. Employers and co-workers may attribute the changes to a poor attitude or loss of motivation. The negative effects of burnout can increase significantly before anyone recognizes or addresses the problem and unaddressed burnout can increase the chance of developing clinical depression or other serious conditions.

Some of the signs and symptoms that an employee experiencing burnout may exhibit include:

  • Reduced efficiency and energy
  • Lowered levels of motivation
  • Increased errors
  • Fatigue
  • Headaches
  • Irritability
  • Increased frustration
  • Suspiciousness
  • More time spent working with less being accomplished

Severe burnout can also result in:

  • Self-medication with alcohol and other substances
  • Sarcasm and negativity
  • Debilitating self-doubt